When it comes to service, the difference between good and great is noticeable. Good service fits a need while great service exceeds expectations. Most of us have experienced both good and great service, and I am willing to bet that great service providers stand out to us, while good providers fall by the wayside. This is mainly because great service is much rarer, and we feel its impacts immediately.

A Great Agent is Hard to Come By

There are a lot of good property tax agents in Texas, but not many great ones. This is because the level of service a great agent can provide is often much higher than most groups are able or willing to offer. Great agents visit all the properties they represent so that they can intimately understand their clients’ assets. They also act as an extension of their clients and treat every appeal as if it were their own property being valued. They are considerate of their clients’ needs, expectations, and goals throughout the entire tax year, not just during appeal season.

A great agent also knows when to be aggressive with an appeal and push for a large reduction and when to work with an appraiser to come to a settlement. You can usually identify a great agent by their consistent large reductions and favorable reputation with the appraisal districts they work in. As a result, their clients benefit from lower taxes and elevated reputations in the communities they serve.